Support that's fast,
personal, and
actually enjoyable.
Senty drafts your customer replies in seconds - pulling live Shopify data automatically. Your team reviews, personalises, and hits send. That's it.
AI that works with your team,
not instead of it.
When AI handles the repetitive, draining work - copy-pasting order numbers, writing the same reply for the tenth time - something changes. Support becomes enjoyable. Quality goes up.
Happy employees, exceptional support
Burnt-out staff send rushed, impersonal replies. When the repetitive burden is lifted, people bring their best to every customer - and it shows.
Always in control
Senty never sends an email on its own. Your team reviews every draft before it goes out. The AI does the heavy lifting - you take the final call.
Better outcomes across the board
Faster response times, more consistent quality, and support staff who enjoy their jobs. Good for customers, retention, and your bottom line.
Built around real workflows
Developed in close collaboration with e-commerce teams. Senty fits the way your team already works - not the other way around.
Everything your support team needs.
Mobile App
A custom mobile app to manage customer support enquiries even faster - respond on the go without missing a beat.
Deep Shopify integration
Order status, shipping info, inventory, customer history - the AI reads it all before writing a single word.
Accurate drafts in seconds
No more blank reply windows. Senty generates a complete, personalised response instantly - ready for review.
Bank-grade security
End-to-end encryption, GDPR compliance, and serious data handling - your customers' data is treated with the care it deserves.
Custom AI solutions
Unique workflows? We build tailored AI integrations at an additional cost - so Senty fits your exact operation.
Tone and brand control
Set your style once. Senty writes every draft in your brand's voice - consistent and recognisably you.
What teams say after switching.
Currently validated with real customer inquiries through our development partner Ascendic.
“Senty saves us an enormous amount of time on customer emails every single week. It makes delivering good customer support easy - our team can focus on the conversations that actually need a human touch.”
“Are you our next happy customer? Sign up to get early access and get a free trial and get ahead of the curve with Senty for your Shopify store.”
Simple plans. No surprises.
A complete helpdesk with AI built in. Pick your volume - everything else is included.
For individuals and very small teams getting started
30 emails / month (+ everything listed below)
Sign up for Free Trial ›For small teams getting started with AI support
150 emails / month (+ everything listed below)
Sign up for Free Trial ›For established teams with complex needs
1,000 emails / month (+ everything listed below)
Sign up for Free Trial ›For established teams with complex needs
1,000 emails / month (+ everything listed below)
Sign up for Free Trial ›For large organizations at scale
25,000 emails / month (+ everything listed below)
Everything included in every plan
A complete helpdesk with AI built in. No per-resolution fees. No add-on pricing. Just pick your volume.