Built by people who
understand e-commerce.
Senty was born from a simple frustration: customer support tools weren't built for the people doing the work. We set out to change that.
Our story
Senty was born during a training course William and Philip attended together. William ended up spending most of the course answering customer emails on his phone - much to Philip's quiet frustration.
That moment sparked the idea: what if customer support didn't have to eat into everything else? What if it could be fast, time-saving, and still genuinely good?
That's exactly what we set out to build with Senty - time-saving customer support that never compromises on quality.
The people behind Senty.
An experienced software developer responsible for Senty's infrastructure, security architecture, and engineering quality. Brings serious technical discipline to every layer of the platform.
Deep expertise working with small and medium-sized businesses, and owner of an e-commerce company himself. Drives product direction, partnerships, and go-to-market strategy.
Serial entrepreneur who knows exactly what it takes to bring customer support into a class of its own. Leads real-world testing and validation of Senty.